Contact Information

Mailing Address:
2831 Eldorado Parkway, Suite 103-377
Frisco, TX 75033

Phone: 972-360-7437
Fax: 940-343-2601
fcsoffice@texascounseling.org

For possible clients, please review the information and documents available on this website before contacting us with any general questions you may have. We cannot respond to case-specific questions unless a formal working relationship has been established. For questions regarding legal issues, drafting appointment orders, or our current availability, please have your attorney contact our office.

After sending an appointment order, please call our office to verify we have recieved it so that there are no delays in starting services. Cases are generally worked on a first-come, first-served approach, based on when chilents complete intake requirements (court order, required forms, and initial fees).

Hours of Operation

Our administrative office is generally open 9:00 a.m. to 4:30 p.m. Monday through Thursday. Our administrative office is closed on Fridays, weekends, national holidays, and Frisco ISD holidays. We also close for inclement weather whenever Frisco or Lewisville school districts are closed.

Services at our interview offices are by appointment only, generally between 9:30 a.m. and 4:00 p.m. Monday through Thursday. Home visits and supervised visitation are generally conducted on the weekends.

Interview Offices

Most evaluation and intervention services are conducted in our Frisco interview office, just north of Sam Rayburn Tollway (Hwy 121) at 4875 Preston Road, between Lebanon Road and John Hickman Parkway. [Maps]

Please do not send any information to our interviewing offices. All correspondence should be sent to our mailing address above. Our mailing address is a mailbox at a UPS Store - they handle all of our shipping needs. We are often in session with clients, out doing home visits, or at court, but store staff are available during regular business hours to sign for any of your deliveries as well as accept regular mail.

Payments

Payment may be made by check or money order made out to “Forensic Counseling Services” or “FCS” or electronically via Zelle. Our office does not take debit or credit cards.

For Zelle payments, please use the QR code below, or fcsoffice@texascounseling.org to initiate payment. If manually entering in the email, please verify you have input the information correctly (the recipient will display as "Aaron Robb") as we are unable to intervene if payment is sent to the wrong account.

You must include the client name (you, or the person receiving services you are paying for) and cause number of the case in order for us to guarantee we can identify your payment appropriately. Zelle may limit the amount that you can send each day which may require you to make multiple payments to provide the balance due.